Terms of Service

These terms are an agreement between you and TrueLabel Inc., a Wyoming corporation (“we”, “us”), which operates TrueReturn. By creating an account or using TrueReturn, you agree to them. If you don't agree, don't use TrueReturn.

1. Your account

You sign in with an email address and password. Keep your password private. You must be at least 13, and at least 18 (or the age of majority where you live) to buy a subscription. You're responsible for what happens under your account.

2. What TrueReturn does, and doesn't

TrueReturn learns from writing you provide and rewrites drafts to sound more like you. Rewrites are generated by AI and can be wrong. Read every rewrite before you send it; you're responsible for what you send. We check that names, numbers, dates and links are preserved, but we don't guarantee it. Check anything high-stakes yourself.

3. Free use, trials and subscriptions

• Free: 3 humanizations (rewrites), no payment needed.
• Trial: $1 for 3 days of Pro, then $39.99 per month. The trial fee is charged when you start. Unless you cancel before the 3 days end, your subscription continues automatically at $39.99 per month.
• Pro: $20 per month billed monthly, or $131.88 per year billed yearly.

Subscriptions renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. You authorize us and our payment processor to charge your payment method for each renewal. Prices are in US dollars and exclude any applicable taxes.

Cancelling. You can cancel any time from the Your voice page (“Manage or cancel Pro”) or by emailing us. Cancellation stops future charges; you keep Pro until the end of the period you've paid for. Payments are non-refundable except where the law requires otherwise, but if something went wrong, email us and we'll look at it.

We may change prices for future billing periods. We'll tell you in advance, and you can cancel before the change takes effect.

4. Your writing

You keep all rights to the writing you provide and the rewrites you get. You give us permission to store and process it only to provide TrueReturnto you, as described in our Privacy Policy. Only provide writing you have the right to use: your own, or writing you have permission to use. That includes pages you add by link, which you confirm are yours before TrueReturn learns from them.

5. Acceptable use

Don't use TrueReturn to:

• break the law, or send spam, scams or harassment;
• impersonate another person, or build a voice from writing that isn't yours without their permission;
• submit AI-assisted work where your school, employer or publisher forbids it;
• attack, overload, scrape or reverse-engineer the service, or get around its limits.

We may suspend or close accounts that break these rules.

6. Other services

Payments are provided by a third party under its own terms. You can also use TrueReturn from AI assistants such as Claude or ChatGPT; those assistants are run by other companies under their own terms. These Terms still apply to everything TrueReturn does for you there, including the acceptable-use rules above. We aren't responsible for those services.

7. Disclaimers

TrueReturn is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee the service will be uninterrupted or error-free.

8. Limitation of liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim about TrueReturn is limited to the greater of the amount you paid us in the 12 months before the claim and $50.

9. Indemnity

You agree to cover our reasonable costs from claims caused by content you send through TrueReturn or by your breaking these terms.

10. Ending this agreement

You can stop using TrueReturn and delete your account at any time. We may stop offering it; if we do, we'll refund any prepaid time you haven't used.

11. Law and disputes

These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Nothing here removes rights you have under the consumer laws where you live.

12. Changes

We may update these terms. We'll update the date above and, for significant changes, tell you before they apply. Continuing to use TrueReturn after that means you accept them.

Contact

TrueLabel Inc., 5830 E 2nd St, Ste 7000 #35111, Casper, WY 82609. Email: support@checktruereturn.com